Opt for Retention Lab Starter if you prefer to adopt the easy-to-run executions, plug-and-play strategies and out-of-the-box insights on your own terms.
Select your membership plan:
- Preferred option
JOIN MONTHLY (Leave any time)$45.00/mo - Preferred optionJOIN FOR 6 MONTHS (And only pay for 5!)$225.00/6 mnths
1 x Monthly ExecutionTake strategic action with monthly mini-challenges with ONE out-of-the-box way to delight your customers for big impact. Ask your questions and look behind the curtain of what I'm working on!
1 x Monthly Observation Report
1 x Monthly Observation ReportReceive a curated email roundup of fresh customer experience trends, tools and ideas to inspire how you serve your audience.
Exclusive tried-and-tested Formulas
Exclusive tried-and-tested FormulasGet instant access to a library of bite-sized tutorials, hacks and how-to videos only available inside Retention Lab.
Visiting Lab Expert Sessions
Visiting Lab Expert SessionsLearn from a growing lineup of guests who align with my human-first approach to selling and share one specific strategy that works in their businesses.
The Lab Priority Podcast PassSubmit your burning customer experience questions for a fast-track opportunity to feature on my top-charted podcast and have your question answered by me or a guest expert.
Listing in the Collaboration Reactor
Listing in the Collaboration ReactorConnect with your Retention Lab cohort via our member database for mutually beneficial connections and opportunities to leverage each others' audiences.
25% off all my self-paced resourcesBoost all aspects of your customer experience with 25% off all existing and new self-paced courses, resources and toolkits I offer while you're inside Retention Lab.