Opt for the Retention Lab Incubator if you want in-depth audits, my 1:1 support and guidance to help you personalise the strategies we explore for your business.
Select your membership plan:
- Preferred option
JOIN MONTHLY (Cancel any time after 3 months!)A$460.00/mo - Preferred optionJOIN FOR 6 MONTHS (And only pay for 5!)A$2300.00/6 mnths
Always-Open Retention Lab HotlineAsk your burning questions in our private 1:1 Voxer channel, and get my personalized response within 48 hours on business days.
1 x 30-minute 1:1 Lab Induction CallLet's map out your action plan and help you settle in so you can hit the ground running.
1 x Monthly Reaction TestSubmit one brand touchpoint (sales page, email, etc) per month, and receive a video walkthrough with the optimisation opportunities I've identified within 7 days.
1 x Quarterly Under The Microscope AuditSubmit your launch assets, email sequence, evergreen funnel or customer journey map for an in-depth audit and actionable ways to improve it.
1 x Quarterly 30-minute 1:1 Lab Brainstorm SessionLet's map out your next big move together so you can approach it strategically right from the start.
FREE access to all my self-paced resources while inside Retention LabBoost all aspects of your customer experience with free access to all existing and new self-paced courses, resources and toolkits while you're a member of Retention Lab.
10% discount on any Done for You ServicesGet my strategic CX and copy brain on your brand whenever you feel outsourcing is the way to go.
1 x Monthly ExecutionTake strategic action with monthly mini-challenges with ONE out-of-the-box way to delight your customers for big impact. Ask your questions and look behind the curtain of what I'm working on!
1 x Monthly Observation ReportReceive a curated email roundup of fresh customer experience trends, tools and ideas to inspire how you serve your audience.
Exclusive tried-and-tested FormulasGet instant access to a library of bite-sized tutorials, hacks and how-to videos only available inside Retention Lab.
Visiting Lab Expert SessionsLearn from a growing lineup of guests who align with my human-first approach to selling and share one specific strategy that works in their businesses.
The Lab Priority Podcast PassSubmit your burning customer experience questions for a fast-track opportunity to feature on my top-charted podcast and have your question answered by me or a guest expert.
Listing in the Collaboration ReactorConnect with your Retention Lab cohort via our member database for mutually beneficial connections and opportunities to leverage each others' audiences.