

A 3-step sprint to supercharge your customer journey
Join me for this high-impact adventure to attract more leads, convert more customers, and boost loyalty.


A clever hack that grows your email list without paid ads
A show-don't-tell sales page that converts without a full rewrite
A delight-driven retention strategy that boosts loyalty
...all working for you on autopilot in the background!


This is your CX Escape Room Mission




Retention Lab is where I share stackable, out-of-the-box ways like the 3 you're about to grab so you can make a human-first customer experience your biggest differentiator!
What you get for AUD$45 (≈USD$30):






They're taken straight from Retention Lab, my membership to help online business owners like you you run small but mighty monthly executions to:
Attract more aligned leads
Convert browsers into buyers
Keep customers around for longer
You get:
A growing library of stackable Formulas (3 of them you're going to implement as part of this challenge!)
A handy tracker to map and measure your actions
A strategist-led (hey, it's me!) community to answer your questions
Monthly guest experts who share even more proven strategies
Out-of-the-box customer delight strategies you won’t find anywhere else
Plus: the option to upgrade to the Incubator tier for ongoing 1:1 support







- Is there a live component to this sprint?This 3-step sprint is 100% self-paced. It originally happened as a LIVE experience inside my membership, Retention Lab. If you resonate with the formulas inside, consider joining the Lab for LIVE versions every few months.
- Which tech tools will I need to implement the 3 formulas?You'll need a website, an email platform, and a free account for ChatGPT or Claude (your pick). That's it!
- Do I have to be a tech guru to unlock the 3 Rooms?Not at all. I break down the daily formulas into easy step-by-step processes so you can set them up for your business in no time.
- How much time will I have to dedicate to this sprint in each step?I'd allocate 60 minutes per step. As mentioned, they're low-lift and easy to implement while working for you in the background.
- How long will I keep access to all CX Escape Room content?You get ongoing, standalone access to all 3 steps and formulas within this sprint. There are many more where these came from. So if you decide you resonate with my deeply human, and out of the box approach to selling, I'd love you to join Retention Lab.
- Tell me more about the credit towards Retention Lab...If you decide to join my membership, Retention Lab, within 30 days of purchasing the CX Escape Room, I'll set you up with a custom coupon code for the equivalent of your investment in the CX Escape Room to use towards joining. That means you get my support to execute and brainstorm together (and many more formulas just like these ones)!
Get instant & ongoing access now:
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