This podcast consist of 24 bite-sized episodes that will drop daily from 1 - 24 December. You have 7 days to listen to each episode from the date it goes live. Let's say the episode goes live on 2 December, then you can listen to it until 9 December. If it goes live on 10 December, you can listen until 17 December. If you already know that you prefer to keep access to all episodes in your favourite podcast player and listen in your own time and space, then I highly recommend upgrading to VIP Access for only AUD$29 (roughly USD$20), which you can do as soon as you sign up for the FREE access.

As soon as you sign up, you'll receive access details from my favourite private audio platform, HelloAudio, with instructions to subscribe to the podcast in your favourite podcast player. It's as easy as scanning a QR code! Once you've subscribed, you can listen to the podcast as you would with any 'regular' podcast.

Great question! This podcast will be helpful for anyone who runs an online business. Have a website? Work with clients 1:1? Sell digital products? Have a membership? Just launched your business? Know your customer experience is lacking? Then this podcast is PERFECT for you! I'm touching on all aspects of the customer journey, and you're bound to have aha-moments along the way.

Sure thing. The VIP upgrade is designed for listeners ready to take action in the customer experience department. If you want the ability to revisit certain topics as you implement, then make sure you upgrade as soon as you've secured your FREE access. You'll also be able to submit questions specific to the customer experience in YOUR business that I'll answer in a bonus Q&A episode due to go live by 10 January 2025. Your question can be anonymous! And if you love debriefs as much as I do, you also get access to an exclusive listener-only behind-the-scenes debrief of this audio advent concept/promo once I have all the numbers finalised in early 2025. All for only AUD$29 (roughly USD$20)!